KEEPING THE UK CONNECTED

At BT Group, we're proud to support that mission. Every 999 call in the UK is answered and connected by BT before being routed to the appropriate emergency service, helping people get through to the support they need quickly and reliably. It's a role we've carried out since 1937.

Supporting critical national infrastructure isn't always visible, but it's one of the many ways we're helping keep the UK connected, resilient and protected.

Latest news & views

BT strengthens broadband leadership by putting online security at the heart of new campaign

22 September 2026

Transforming rail incident response: BT’s Drone SIM powers police drone capability

16 September 2026

BT urges customers not to ignore the switch to digital landlines

16 September 2026

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The connections you make will help shape tomorrow

Whether you’re bedazzled by BT, drawn in by the affable fun at EE, or looking for life on the plus side at Plusnet, BT Group can’t wait to hear from you. In this family of brands, you’re part of something bigger. 

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